Shipping policy
Germany, Austria and the European Union (EU)
Free shipping from 80 β¬ within 1 to 7 business days.
For orders under 80 β¬, standard shipping costs 5.95 β¬ to Germany and Austria and 14.95 β¬ to other EU member states.
Switzerland and Liechtenstein
Free shipping from 80 CHF within 1 to 7 business days.
Normal shipping for small shipments via A-Post.
For orders up to a value of CHF 30, we charge a minimum quantity surcharge of a flat rate of CHF 4.20 for certain product categories.Thanks to the minimum quantity surcharge, our customers benefit from lower prices for small products.
United Kingdom
Standard shipping is 14.95 β¬ for orders under 100 β¬. Free shipping from 100 β¬.
Other international destinations
Tracked shipping is via DHL or Swiss Post for 25 β¬.
In case you need to change the shipping address, you need to contact us through our emailΒ info@kianao.comΒ before sending. Once the shipment is made, we can not change this address.
Orders within Europe will be shipped within 48/78 h
During promotions, the above deadlines may change.
For shipments outside of Europe and Small Islands, delivery times and costs may vary.