Germany, Austria and within Europe
Free shipping from 100 € within 1 to 7 business days.
Normal shipping is via DHL for 14.95 €.
Switzerland and Liechtenstein
Free shipping from 80 CHF within 1 to 7 business days.
Normal shipping for small shipments via A-Post.
For orders up to a value of CHF 30, we charge a minimum quantity surcharge of a flat rate of CHF 4.20 for certain product categories.Thanks to the minimum quantity surcharge, our customers benefit from lower prices for small products.
Tracked shipping is via DHL or Swiss Post for 25 €.
In case you need to change the shipping address, you need to contact us through our email email@example.com before sending. Once the shipment is made, we can not change this address.
Orders within Europe will be shipped within 48/78 h
During promotions, the above deadlines may change.
For shipments outside of Europe and Small Islands, delivery times and costs may vary.
If for any reason you do not agree with what you have purchased, you can return the product within a period of fourteen calendar days from the date of receipt of the goods and you must complete it in the return center.
Costs incurred by cancelling or returning orders (round-trip shipping, etc.) will be borne by the customer.
No returns will be accepted for the OUTLET, SWIMWEAR, and hygiene products collections.
Returns will be accepted only if the returned merchandise is in perfect condition, labeled, and accompanied by the return receipt.
Changes & Exchange
This is a return and a new purchase. To do this, you must send a return of the garment you want to change to our facilities and process a new purchase in the size you want. The new order created with the desired size will be processed as any other normal order.
The exchange period is fourteen calendar days from the date of receipt of the purchase.